Low cost, Low stress Customer focus-Here’s how

I know that some of my readers are from a technical audience and others are from business, so it is always a struggle to pitch the language right. I have decided to write a mixture of blogs in both styles so that we can talk about the same subjects from different viewpoints. Last week, I … Read more

Tim Berners Lee is on the money yet again.

There’s been some hype going around that the internet volumes are beginning to clog it’s arteries and that there are issues ahead. TBL reacted to this by saying something to the effect that; the internet is not at risk form volume of information but volume of misinformation. Let’s just think about that. There was a … Read more

Agile software development, why every business ahould know about it

The name conjures up interesting images that appeal to most directors and senior managers, but when it is all discussed in the open and fully understood, the enthusiasm sometimes evaporates to a whispered yes. Why should this be? Well I know of a number of reasons: 1. Agile done badly dispenses with change control, from … Read more

Risk management, please not another session like that one, ever.

I just survived one of those mind numbing risk management sessions at a project board meeting. As PM, I was expecting to handle this myself, but this particular project executive was determined to do it his way. We’d just sat through nearly two hours of meandering discussion when it was announced. Last item (not even … Read more

Planning and comunication is the root of management stress

How long will it take? Let’s start with scheduling. How long do you think it takes your average employee to handle email, chat to his/her colleagues, dip out for cigarettes, have lunch, wind up in the morning and wind down at night? 2 hours, 3 hours, 4 hours, 5 hours? Are you sure you want … Read more

Management is about common sense, methodology is just a reminder

p class=”MsoNormal” style=”margin: 0cm 0cm 0pt;”>“So you don’t know what you want and you’ll be upset if you don’t get it. OK I’ll do my best?” Where to sir? Every journey begins with a vision of where the destination is. Sometimes you just have a good idea and expect to do a little exploration along … Read more

When is a business case not a business case?

You can talk to five different people who have that word in their CV and each one will probably have a different take on what a business case is for, who should prepare it and what it should contain.
In fact, you could say that the whole science around business cases, especially those involving IT investment has moved on substantially in the past two or three years.