Bridgers must have a wider perspective than any particular application or technology set, the group says. And they need the organizational and people skills to break down barriers between IT and business – barriers such as IT jargon – and help educate business about IT and IT about business. This means they must have the confidence of both sides.
Since the profession is relatively recent, companies are not yet quite sure where it fits in. For now, they are testing various models; some business analysts work in the computer department, while others report to the project office and yet others are distributed across each department of the company.
As says Clément Côté, senior consultant with 2C Solutions and president of the Montreal chapter of the IIBA, each of these solutions has its strengths and weaknesses