Problem solving relies on what came before and what will come after

Sometimes it is not just what you do but the order in which you do it that matters. You absolutely must develop an ability to see several layers of consequences ahead of the solution as well as several layers of cause and effect behind the problem and then juggle them at once in the way … Read more

About the author

Edward Taaffe has a 10 year record of achievement in project and Programme management in both the private and public sectors ranging from negotiating with local authorities to use centralised shared services to introducing ground breaking technology to government and convincing them of the benefits of early adoption. Previously and interspersed with this, he has … Read more

Knowledge Management (KM)

Knowledge Management describes the function of Knowing what you know and profiting from it. Malhorta Implementing knowledge management thus has several dimensions including:  Strategy: Knowledge management strategy must be dependent on corporate strategy. The objective is to manage, share, and create relevant knowledge assets that will help meet tactical and strategic requirements. Organisational Culture: The organisational culture influences the … Read more

BI

BI is the information a business collects about itself.  It is normally used to measure and report on the performance of the business in every key area  with the aim of helping the business to avoid risks, recognise and grasp opportunities and improve performance.   The “Explained series” is planned to build into a trustworthy … Read more

Big Data

Big data is a term for data sets that are so large or complex that traditional data processing application software is inadequate to deal with them. Challenges include capture, storage, analysis, data curation, search, sharing, transfer, visualisation, querying, updating and information privacy. Software vendors, eager to sell you their wars have re-classified it describe ” All the data your business produces” and the claim … Read more

Amateur Excel wizards-the simplicity, scale and incredible consequences of their errors

Nobody imagines they can copy a bit of code off the internet and write the next messenger app, or heart monitor, but frequently people, whose position and professional standing suggests they ought to know more, make a hasty edit to an excel sheet in between meetings with extraordinary consequences. * An accountant omitted a single … Read more

Machine learning

  I wont be long-winded about this, I’ll discuss it via email with anyone who is interested, but I’ll break with my usual mode and come straight to the point. A great many people who know little at all of machine learning  and even less about people and many more who are simply  oblivious to … Read more

Confirmation bias at the speed of light

The extraordinary world of the trader really opened my eyes Most readers will already be aware of confirmation bias and will no doubt believe they have it under control. Good for you. If however you are trader, or gambler the likelihood is that you have got it down to a fine art and it has … Read more

Two important rules of the learning organisation that you won’t study in an MBA yet they are ignored at great cost.

The learning cycles described by    Sekar Sethuraman CISSP,CISA,CISM,CGEIT,CIA,PMP is in my view an excellent starting point that would most likely be a significant achievement to formalise and encode into almost any organisation. My personal experiences apart from academic interest are around : What we often call “lessons learned” i.e. the constant adjustment to circumstances and … Read more

How much damage can negative BIAS do to performance and quality of life?

Whether a manager, a sports person, an investor, or a dustman It is vital to understand our personal bias and manage it . Every decision we make requires some level of objectivity to stand a good chance of serving us well. “You’re faced with around 11 million pieces of information at any given moment, according … Read more

Using personalisation cleverly to grow your customer relationship and keep your sanity

In my next  instalment I plan to look a little more closely at the broader context of recommendation engines and how they might be used but foe now I will simply point out that they are broken into two broad types Content Based and  Collaboration Based. The first refers to product knowledge and the second to … Read more