Why so many organisations are so bad at change and what it takes to get in control.

The blame for failed change projects
51% put the failures down to “winning hearts and minds” followed by 31% citing “Lack of clearly defined achievable milestones” and then “lack of management buy-in “ and “poor communication”.

These responses don’t describe a failed change management programme, they describe non existence of a change programme, i.e little more than a wish.

Four foundations of change management.

1. The organisation and the individuals that comprise it are different issues 2. Changing attitudes is achieved one by one, changed behaviour is a group activity 3. The change agent is not leading or driving but acting as a catalyst and facilitator 4. The change agent and his peers must be united in rationale and in mutual support Silos, … Read more

Four foundations of change management.

1. The organisation and the individuals that comprise it are different issues 2. Changing attitudes is achieved one by one, changed behaviour is a group activity 3. The change agent is not leading or driving but acting as a catalyst and facilitator 4. The change agent and his peers must be united in rationale and … Read more

When is a business case not a business case?

You can talk to five different people who have that word in their CV and each one will probably have a different take on what a business case is for, who should prepare it and what it should contain.
In fact, you could say that the whole science around business cases, especially those involving IT investment has moved on substantially in the past two or three years.